General

• Items should be free of stains, flaws, and with all parts in working order. We want to sell what you would buy -- if it wouldn't make a quality gift, please don't bring it.
• Items should be washed and cleaned, folded and packed neatly, and brought in a bin or box with a secured lid.
• We will not sell items involved in recalls. It is your responsibility to check for recalled items prior to coming for your appointment. If an item we've taken is recalled, we will contact you for immediate pick up. If not picked up within 3 days, we will dispose of it for you.

Garments

• All items must be washed, cleaned, and ready to wear.
• Items with stains, holes, pet hair, and/or odors (food, smoke, etc.) will not be accepted.
• Any items involved in a recall will not be accepted. Please check prior to bringing items to us.
• Items containing Velcro, elastics, buttons, zippers, and snaps should be in great condition. No holes, tears, jams, or missing snaps.
• We will be accepting items made of: organic cotton, bamboo, wool, and other natural fibers. We will be accepting outerwear made from a wider variety of materials but giving preference to those using recycled materials. Please check our reference list on the website for brand guidelines.
• We will be accepting shoes with minimal wear on the treads and free of stains and smells. These items will be carefully inspected by a team member and accepted on a limited basis.

Toys

• All items must be washed, cleaned, and ready to be played with.
• If items have loose parts, they should be contained in a bag when brought to the store.
• Items with stains, holes, tears, broken pieces, pet hair, and/or odors (food, smoke, etc.) will not be accepted.
• Any items involved in a recall will not be accepted. Please check prior to bringing items to us.
• We will be prioritizing toys that are created by brands that use natural materials and engage in eco-friendly and fair trade practices.

Cloth diapers

• Cloth diapers must be washed and cleaned (this includes covers, prefolds, inserts, and boosters).
• Items with stains, holes, tears, pet hair, odors (food, smoke, etc.) will not be accepted.
• Diapers must not have been recalled for any reason.
• Velcro and elastic should be in good condition. No holes, tears, or missing snaps.
• Please check your PUL and TPU linings for holes, cracks, peeling, and delamination.